Privacy Policy

Platinum Pass is an independent booking service for corporate hospitality events and services throughout Australia. Clients may purchase tickets to events through our online booking system, or by contacting our customer service team. Platinum Pass is committed to protecting your privacy, and has created this Privacy Statement to demonstrate that commitment to you.

Information we collect directly from you

We collect contact information about our clients when you register on the Platinum Pass website and when you make a booking; including name, email address, telephone number and address. This information is retained by Platinum Pass to help us with your orders and enquiries. Our booking process requires you to provide us with financial information such as account or credit card numbers. We do not retain this information once the order has been processed.

How we use your contact information

We will use your contact information to contact you as necessary regarding bookings you make through Platinum Pass. When you make a booking, we will share your contact details with the event supplier, to enable them to process your event booking (tickets etc). Our suppliers are required to comply with this Privacy Statement and accept its conditions regarding the use of personal information.

When you register with Platinum Pass or place an order, you will have the option to subscribe to our online newsletter service. If you subscribe to our newsletter service, we may send you newsletters, special deals and other information updates which may be relevant to you. You may choose to ‘unsubscribe’ from this newsletter service at any time by following the link on the emails.

Platinum Pass will not share your personal contact information with any third parties without your express permission.

How we use your financial information

We use your financial information to process your orders. We will only share your financial information with third parties such as credit card companies, who assist us in processing your orders. We do not retain your financial information once an order has been finalised.

How we use generic information

We may share generic, summary information with our partners and suppliers, for the purposes of marketing and research, but this information does not identify individual clients in any way.

Cookies

The Platinum Pass website uses cookies to enable you to log in. Your password or other information is not stored in this cookie. If you do not accept the cookie, you will be unable to use the Platinum Pass website.

Security on our website

The Platinum Pass website utilises 128 bit encryption within secure server software (SSL) to protect confidential information on the site, including client information. Our leading edge security software ensures your privacy, by encrypting your personal and financial information so that it cannot be read as it travels over the internet.

Links to other websites

This website may contain links to other websites. You should check the privacy statements of those websites to ensure that you are satisfied with their privacy policies governing personal information.

If you have any questions about this Privacy Statement, or have any concerns regarding your privacy in relation to our services and this website, please contact us. Platinum Pass reserves the right to make changes to this Privacy Statement at any time; all changes will be made public on this website. Further information on privacy issues is available at www.privacy.gov.au.